Privacy Policy

Effective Date: 5/13/2026

CociHomes (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services, including SMS communications.

1. Information We Collect

Personal Information

We may collect the following personal information:

• Name
• Email address
• Phone number
• Property address or service-related details

Automatically Collected Information

We may also collect certain information automatically, including:

• IP address
• Browser type
• Device information
• Pages visited and usage behavior

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2. How We Use Your Information

We use the information we collect to:

• Provide and manage our services
• Schedule and confirm appointments
• Send appointment reminders and service updates
• Respond to inquiries and customer support requests
• Send marketing and promotional messages (only with explicit consent)
• Improve our website and customer experience

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3. SMS Messaging & Compliance

By providing your phone number and opting in through our website forms, you consent to receive SMS messages from CociHomes.

These messages may include:

• Appointment confirmations
• Appointment reminders
• Property-related updates
• Responses to inquiries
• Marketing or promotional messages (if separately consented)

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Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

4. Data Sharing & Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors performing support services, such as customer service, scheduling assistance, or property-related services, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information only in the following situations:

• With service providers who assist in operating our business
• To comply with legal obligations
• To enforce our policies
• To protect our rights, property, or safety

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

This includes secure servers, restricted access controls, and SSL encryption for information submitted through our website.

6. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

7. Your Rights & Choices

You have the right to:

• Access or request a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal obligations)
• Opt out of marketing communications at any time

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8. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website performance.

You may control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children under 13.

By using our services or opting into SMS communications, you confirm that you are at least 18 years old.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page along with the revised effective date.

12. Contact Information

CociHomes

Address

2322 N Highland Ave, Tampa, FL 33602, USA

Phone

+1 (561) 440-4606

Email

info@cocihomes.com

Website

cocihomes.com